SUCCESS STORY:
Our Partnership with DSCA
Human-Centered Design in Organizational Transformation
Empowering Transformation
through Empathy and Expertise
At Organizational Development Resource Group (ODRG), we specialize in driving organizational transformation by embedding Human-Centered Design (HCD) principles and utilizing data-driven insights at every phase of the process. Our partnership with the Defense Security Cooperation Agency (DSCA) exemplifies how a human-centered approach and data-driven insights effectively support workforce transformations and enhance organizational performance.
Transforming DSCA:
A Comprehensive Approach
ODRG played a pivotal role in supporting DSCU’s transformation for the security cooperation workforce across all stakeholders within Department of Defense. We leveraged our expertise in organizational development, human capital management, data analytics and talent management which enabled DSCA to navigate significant changes, optimize business processes, and plan for the future workforce effectively. By applying our human centered approach, we initiated strategic assessment and vision development, guided DSCA leadership through the development of shared priorities and strategic actions, developed frameworks for business process innovation, and employed HCD methodologies to ensure that transformation changes were adopted effectively.
Key Achievements
Workplace Transformation
Defined a vision for transformation, addressing potential disruptions and planning for emergent contingencies.
Customer and Stakeholder Experience
Enhanced stakeholder engagement and align processes with cultural shifts.
Organizational Design
Provided frameworks and tools for business process innovation and reorganization.
Strategic Facilitation
Guided leadership in strategic planning and implementation through facilitated sessions and offsites.
Leadership Outfitting
Designed and implemented leadership development programs and virtual learning systems.
Coaching
Delivered individual and group coaching to support leadership and team development.
Our Expert Team
Our team comprises seasoned professionals including Stakeholder Engagement Liaisons, Human Capital Management SMEs, retired Defense Security Cooperation SMEs, certified leadership coaches, expert facilitators, and data analysts. This diverse expertise allowed us to effectively support DSCA’s transformation, ensuring that the process was both efficient and aligned with the organization’s mission and values.
Ready to Transform?
Contact Us to learn more about how ODRG can support your organization’s transformation journey with a human-centered approach.
Our Foundational Principles
ODRG is committed to maintaining strong ethics throughout our operations. Our core values form the foundation for the way we think, move, and service our customers. As a high-performing organization, we adhere to these guiding principles:
Diversity
As a diverse workforce, we value diverse thinking which guides the way we serve our clients.
Collaboration
We uphold a culture of knowledge-sharing to drive creative solutions and innovation.
Quality
We provide a degree of excellence to exceed customer expectations.
Integrity
We operate at the highest level of integrity to sustain trust.